But what's this? The knob has been put on backwards, with the screws facing out! At last, our heroine scores a break in her hour of need!
Seriously. Most ridiculous moment all week. I must have pushed the button lock at some point before stepping outside and closing it and the rickety old knob just wouldn't release the lock. Good news is that it finally prompted the installation of the replacement knob (which was bought three weeks ago, ha).